Telegram is one of the most widely used messaging apps today, with over a billion active users worldwide. With its user-friendly interface and numerous features, it has become an essential tool for staying connected with friends, family, and colleagues. However, like any other app, Telegram is not immune to problems, and users often hinder its functionality due to various issues.
In this article, we will explore some of the most common Telegram problems and provide troubleshooting steps to help you resolve them. From connectivity issues to login problems, we will discuss it all.
Has Connectivity Issues with Telegram Web
Problem: You cannot access the Telegram Web version and it keeps freezing or loading indefinitely.
Solution: Ensure that your internet connection is stable and try erasing the browser cache and cookies. Also, check if you have any ad blockers or extensions enabled that might be interfering Telegram Web.
Can't Receive Files
Problem: You are unable to send or receive files on Telegram, such as photos, videos, or content.
Solution: Check that the recipient has enough storage space to receive the file. Also, ensure that the file is not too large to be sent via Telegram's usual file-sharing restrictions. If you're using a third-party file-sharing service, try using Telegram's built-in file-sharing feature instead.
Can't Join a Group
Problem: You are unable to join or create a group on Telegram, or you are kicked out of a group without any explanation.
Solution: Check that you have sufficient permissions to join or create groups. Also, ensure that you are not part of a large group that has gone beyond Telegram's group size rule. If you're having trouble creating a group, try checking for any errors or bugs in the Telegram app or server.
Login Issues Problems
Problem: You are unable to log in to your Telegram account, or you are prompted for a password or verification code after logging on.
Solution: Ensure that your password is accurate and try resetting it if you suspect a password issue. If you're using two-factor authentication, check that your verification code is not expired. Additionally, try logging in from a different device or browser to see if the problem persists.
Video Chat Not Working
Problem: You are unable to engage in audio or video chats on Telegram.
Solution: Check that your internet connection is stable and try rebooting the Telegram app or closing and reopening it. Also, ensure that your device's camera and microphone are enabled and operating properly.
Other Common Issues
Problem: Other common issues that you might hinder on Telegram include notifications not working, messages not being delivered, or messages getting obstructed in the sending or receiving queue.
Solution: Try checking for refreshes on the Telegram app and server, as this can often resolve any issues caused by outdated software. Also, ensure that you have sufficient battery life and data allowance for your device.